Terms and Conditions
Effective Date: May 29, 2024
Last Updated: May 29, 2024
Welcome to MediConnect Insurance. These Terms and Conditions (“Terms”) govern your use of our websites and services, including mediconnectinsurance.com, go.mediconnect, and go.mediconnectins.com (collectively, the “Sites”). By accessing or using any of our Sites or services, you agree to be legally bound by these Terms. If you do not agree to these Terms, please do not use our Sites or services.
1. Acceptance of Terms
By accessing our Sites or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and any applicable service-specific terms referenced herein.
2. Changes to Terms
We may modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our Sites or services following any such changes constitutes your acceptance of the updated Terms.
3. Our Services
MediConnect Insurance (“Company,” “we,” “us,” or “our”) offers health insurance advisory services, including but not limited to Medicare plans, ACA (Affordable Care Act) plans, Prescription Assistance, and related coverage solutions. The specific terms of your policy or consultation services will be outlined in the relevant policy or service agreement.
4. Eligibility
You must be at least 18 years old to use our services. By using our Sites or services, you represent and warrant that you meet this age requirement and have the legal authority to enter into these Terms.
5. User Obligations
You agree to:
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Provide accurate, current, and complete information.
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Maintain the confidentiality of any login credentials or secure access information.
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Use our services in accordance with all applicable laws and regulations.
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Not engage in any unauthorized access or misuse of our systems, data, or content.
6. Privacy
Your use of our services is subject to our Privacy Policy, which is incorporated by reference. Please review the policy to understand how we collect, use, and protect your personal information.
7. Payment Terms
Fees and charges, if applicable, for insurance products or services are set forth in your individual policy documents. Payment terms, renewal options, and cancellation rights are also detailed in those documents.
8. Cancellation & Refunds
You may cancel your policy or service in accordance with the cancellation terms specified in your agreement or policy documentation. Refunds, if any, will be processed as outlined in those documents and in compliance with applicable state and federal regulations.
9. Intellectual Property
All content on our Sites—including text, graphics, logos, icons, videos, and software—is the property of MediConnect Insurance or its licensors and is protected by U.S. and international intellectual property laws. You may not copy, reproduce, or distribute any content without our prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, MediConnect Insurance will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to your use of our Sites or services, even if we have been advised of the possibility of such damages.
11. Dispute Resolution and Arbitration
Any disputes arising out of or relating to these Terms or our services will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration will take place in the state where you reside, unless otherwise mutually agreed. You waive any right to a jury trial or to participate in a class action.
12. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law provisions, as MediConnect Insurance is headquartered in Pittsburgh, PA.
13. Force Majeure
We are not liable for any delay or failure in performance resulting from causes beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, labor strikes, or internet outages.
14. Accessibility
We are committed to ensuring our services and websites are accessible to all users. If you have difficulty accessing content or features on our Sites, please contact us for support.
15. Contact Us
If you have any questions regarding these Terms, please reach out to us:
MediConnect Insurance
300 Bilmar Drive, Suite 200
Pittsburgh, PA 15205
Phone: 888-818-6334
Email: [insert email here, if desired]
16. Entire Agreement
These Terms, along with our Privacy Policy and any additional policies or service terms, constitute the entire agreement between you and MediConnect Insurance and supersede all prior agreements or understandings.