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Terms of Service

Effective Date: 29 May 2024

1. Acceptance of Terms

By accessing or using the services provided by MediConnect Insurance (“Company,” “we,” “our,” or “us”), you (“User,” “you,” or “your”) agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of our services following the posting of changes constitutes your acceptance of such changes.

3. Services

MediConnect Insurance provides health insurance products and related services. The specific terms and conditions of the services you purchase from us will be detailed in your policy documents.

4. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement.

5. User Obligations

You agree to:

  • Provide accurate, current, and complete information about yourself as prompted by our application forms.

  • Maintain the security of your login credentials and not share them with any third party.

  • Use our services in compliance with all applicable laws and regulations.

6. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding your personal information.

7. Payment Terms

All fees and charges for our services are described in the specific policy documents and must be paid in accordance with the terms set forth therein. Failure to pay any required fees may result in the termination of your policy.

8. Cancellation and Refunds

You may cancel your policy in accordance with the cancellation terms specified in your policy documents. Refunds, if any, will be processed as outlined in the policy terms.

9. Intellectual Property

All content, trademarks, service marks, and logos on our website and in our services are owned by or licensed to MediConnect Insurance and are protected by intellectual property laws. You may not use any content from our website without our express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, MediConnect Insurance shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.

11. Dispute Resolution

Any disputes arising out of or related to these Terms or our services will be resolved through binding arbitration, in accordance with the rules of the American Arbitration Association, in the jurisdiction in which you reside.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the state in which MediConnect Insurance is headquartered, without regard to its conflict of law principles.

13. Contact Information

If you have any questions about these Terms, please contact us at:

  • Phone: 888-818-6334

  • Address: 300 Bilmar Drive, Suite 200
    Pittsburgh, PA 15205

14. Entire Agreement

These Terms constitute the entire agreement between you and MediConnect Insurance regarding your use of our services and supersede any prior agreements between you and us.

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